Privacy notice: kSocial and social networks
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This notice covers kSocial, the Kamzan platform product that companies use to plan and publish their posts on Facebook, Instagram, Threads and LinkedIn. The data controller is Jinni S.r.l.: its details and the contact of the Data Protection Officer (DPO) are in the box at the top of the page. For everything not related to social networks, the general Privacy policy applies.
What data we receive from social networks
When a company connects a social account to kSocial, the social network sends us, with the authorisation of the person making the connection, only this data:
- Facebook: the account id and name, the list of Pages it manages and the tokens to publish on those Pages;
- Instagram: the id and username of the professional accounts linked to those Pages;
- Threads: the profile id and username;
- LinkedIn: the profile id and name and the company pages it manages.
For Instagram, Threads and LinkedIn we also receive the access token needed to publish. We never receive the social account’s password: the connection is authorised on the social network’s own page.
Why we use it
We use this data only to publish the posts the company schedules in kSocial and to check that they went out. We do not use it for advertising, profiling or any other purpose.
The legal basis is the performance of the contract with the customer company, which asks us to publish on its behalf (Art. 6(1)(b) of Regulation (EU) 2016/679, “GDPR”).
Where we keep it
The data is stored on servers in the European Union. Access tokens are stored encrypted.
Who can see it
We do not sell or transfer this data to third parties. Inside kSocial it is visible only to the people at the customer company whom the company has authorised.
How long we keep it
As long as the account stays connected to kSocial. When the account is disconnected, we delete the tokens and the account data.
Posts already published stay on the social network, which is responsible for them: to remove them, delete them on the network itself.
Your rights
You can ask to access your data, to correct it, to delete it, and you can object to its processing. To do so, write to privacy@jinni.srl (or hello@kamzan.com); you can also contact the DPO at dpo@jinni.srl.
You also have the right to lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it).
How to delete your data
There are three ways: from kSocial, from the social network, or by writing to us. The steps are on the page How to delete your data from kSocial.