Uploading files and folders

To upload files:

1. Go into the folder where you want them.
2. Click the blue «Add» button, top right in the bar at the top of the page.
3. Choose «Upload files» for one or more files, or «Upload folder» for a whole folder with all its subfolders.
4. Pick what to upload in your computer’s window.

Or, without touching the menu: take the files from your computer and drop them on the page. You can also drop them straight onto a folder in the list, without going into it: as you drag, the folder under the pointer lights up.

As soon as the upload starts, a panel appears at the bottom right with the progress. You can keep working and even change page: the panel stays and the upload carries on.

If you realise you got it wrong

At the top of that panel there are three buttons, and two of them look alike but do very different things:

• «Pause» — pauses, and resumes when you want.
• «Stop» — stops what hasn’t started yet, but the files already uploaded stay where they are. This is almost always the one you want: you picked the wrong folder halfway through, or you were uploading too many.
• «Cancel and remove» — stops and deletes what had already gone up in this session, new folders included. It is red because there is no way back: before you confirm it tells you exactly how many files it removes and from which folder.

If during the upload you had replaced files that were already there, those are not deleted: they go back to the previous version.

If nothing starts

• The folder is archived. An archived folder is read-only for everyone, administrators included: nobody uploads into it, by design.
• You don’t have the «Upload files» permission on that folder. To check, click the «Your access» chip in the bar above the list, on the left: a window opens with your permissions on that folder. If you need more, ask whoever manages it.
• The upload needs approval. In some working folders the file does not go in straight away: a request goes to the person in charge. You find yours by opening «Control centre», at the bottom of the left-hand menu, under «Approvals».

Questions this guide answers

• how do I upload a file
• how do I put a document on Files
• how do I upload a whole folder from my computer
• can I drag files in
• uploading lots of files at once
• where do I upload a file
• how do I do the upload
• I picked the wrong folder while uploading
• how do I stop an upload
• the upload is stuck
• upload folder
• put documents in from my pc
• it says I can't put anything in this folder
• bring the files from my computer into Kamzan