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Files guide

Stopping a folder from being changed

To protect a folder:

  1. Right-click on the folder.
  2. Hover over «Security and preservation» — it has an arrow on the right.
  3. Choose «Protect folder (only some can edit)».
  4. In the window that opens, choose who stays free to edit — people or groups — and, if you want, until when (the protection expires by itself).

From then on everyone else sees it read-only: they can open and read, not touch.

It is for the archive of a closed case, for approved documents that must not change, for the period in which something is under scrutiny.

To change who can write: same path, «Edit folder protection». To remove it altogether: «Remove protection», with a confirmation telling you which folder you are about to unlock.

⚠️ Don’t confuse it with an archived folder

The same submenu also has «Archive folder (read-only)», and they are two different things:

  • Protected — nearly everyone read-only, but the people you choose can still work in it.
  • Archived — read-only for everyone, administrators included. Nobody writes in it, by design. It is removed with «Remove archiving».

”I can’t do anything in here”

If in a folder you cannot rename, move or upload, and it is not a question of permissions, it is almost always one of these two: the marker on the folder tells you. To rule out permissions, click the «Your access» chip in the bar above the list, on the left.

Questions this guide answers

  • how do I lock a folder
  • I don't want anyone touching these documents
  • what does protected folder mean
  • how do I remove protection from a folder
  • why can't I change anything in this folder
  • protect folder
  • archive folder
  • remove protection
  • read-only folder
  • I can't upload into this folder