When the connection drops

If the network drops, kMeeting does not throw you out: a veil appears over the room with «Reconnecting…» and «The connection was lost. Attempting to reconnect automatically.» Most of the time it comes back by itself, and there is nothing to do but wait a few seconds.

If the line is weak

On a participant’s tile you read «Weak connection — video unavailable»: their video is dropped to save the audio. It is the right choice — you keep talking.

Turning off your own camera (the second button of the bar) really helps: it is the thing that consumes the most.

If you joined from two places

«You joined the meeting from another device or tab. This session has been disconnected.» It is not a fault: the same person is in the room only once, and the last entry wins. It happens when you open the link twice.

If you really end up outside

Get back in from the same link: from the «Meetings» page the meeting row has the «Join» icon. ⚠️ If the meeting has the waiting room you will have to be approved again — that is normal, nobody kicked you out.

Questions this guide answers

• I got kicked out of the meeting because of the connection
• I see reconnecting in progress
• the others' video disappeared
• I joined from another device and it threw me out