I have entries to reassign

It happens when you had logged hours on a client or project you had requested be created, and the request was rejected. The hours are not thrown away: they stay yours, but attached to nothing.

Klokka points it out in two places: on the «Dashboard» a box appears saying how many entries you have to reassign, with the «Reassign now» button, and the «Control centre» button at the bottom of the left-hand menu carries a number. Clicking it, the list on the left has the «To reassign» item — it only exists while there is something to sort out — with the reason for the rejection next to each row.

⚠️ Until you sort them out they do not enter the reports. That is why it is worth doing straight away: from the outside it looks like you never did those hours.

What to do with them

On each row, on the right, two icons: «Reassign» and the bin «Delete». To do it on several rows at once, tick the checkboxes on the left: a bar appears with the same two buttons.

• «Reassign» opens a window where you choose the right project or activity (naming at least one of the two is enough) and confirm.
• «Delete» deletes them. This one does not come back.

How to avoid it next time

If the administrator, instead of rejecting, uses «Reassign» on your request — that is, points you to the item that already existed — the hours move there on their own and nothing lands here. It is worth writing in the request what it is for, so it is easy to tell whether it already exists under another name.

Questions this guide answers

• what are entries to reassign
• my request was rejected, so where are the hours now
• how do I sort out orphaned entries
• my hours don't appear in the reports
• where do I find the entries to reassign